Privacy Shop

I. GENERAL INFORMATION ON DATA PROCESSING BY CADOCARE GMBH

The following rules, notices and information apply in relation to the processing of personal data of natural persons. Personal data" means information relating to an identified or identifiable individual. An individual is "identifiable" if he or she can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data or other special characteristics.

1. scope of the processing of personal data

The personal data of our customers is particularly important to us. For this reason, we only process the personal data of users of our store to the extent necessary to provide a functioning store and to be able to provide our content and services. Beyond this, it only takes place regularly with the consent of the respective user. This only applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

2. legal basis for the processing of personal data

The following legal bases apply to the processing of personal data:

(a) In cases in which we obtain the consent of the data subject for the processing of personal data, this is done on the basis of Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR).

(b) In cases where the processing of personal data is necessary for the performance of a contract to which the data subject is party or in order to take steps prior to entering into a contract, this is based on Article 6(1)(b) GDPR.

(c) Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR constitutes the corresponding legal basis.

(d) If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f GDPR is the legal basis for the data processing.

3. data deletion and storage duration

We delete or block the personal data of the data subject as soon as the purpose of the storage no longer applies. However, we are forced to store data beyond this if this is provided for by the European Union or the German legislator in the form of regulations, laws or other provisions. The data will also be deleted or blocked in these cases when a period of storage prescribed by the aforementioned standards expires, unless further storage is necessary as soon as the data is required for the conclusion or performance of a contract.

 II. SYSTEM OPERATOR

The responsible person within the meaning of the General Data Protection Regulation and other national data protection laws as well as other data protection regulations is:

cadocare GmbH
Boschstr. 22
52531 Übach-Palenberg
Germany 

Tel: 02451 94349-0
E-mail: info@cadocare.com
Website: www.cadocare.com 

Imprint: www.cadocare.com/pages/impressum

Managing directors authorised to represent the company: Patrick Gerards, Markus Ritter

Data Protection Officer:

Reinhold Goetz, Dipl.Ing. Nachrichtentechnik
Certified data protection officer and auditor TÜV
Certified data protection specialist DEKRA 

E-mail: rgoetz@datenschutzservice.nrw
Web: https://www.datenschutzservice.nrw
Tel: 02235 / 9947997

If you have any questions about our website, the store or data protection, please contact: info@cadocare.com

III. STORE USE

The web store is part of our website and therefore also uses cookies that have already been selected or set as essential when you enter the website. Details on data protection on our website can be found here: https://cadocare.com/pages/datenschutz-website

1. data processing during registration in our webshop

When you open a user account for your first order, we collect the following data:

  • Registration data (e.g. first and last name, address, e-mail address); login data (e-mail address, password; customer data (billing address, delivery address); connection data (IP address).

We process this data in order to provide you with access to your user account (My Account). The login data is used to verify your customer account. You can check your orders and manage your data and settings via the "My Account". This includes, for example, the option of setting delivery, payment and newsletter preferences and viewing your order history.

Legal basis: Art. 6 para. 1 lit. b) GDPR.

The data will not be passed on to unauthorized third parties. We store this data for the duration of the existence of your customer account (My Account), unless you request us to delete it beforehand and there are no other statutory retention and storage obligations. The provision of the above-mentioned personal data is contractually required, as otherwise it is not possible to use the customer account and manage your account.

2. ordering process & delivery

We process the following data in connection with an order, payment processing and delivery:

  • Customer data (e.g. first and last name, e-mail address, billing address, delivery address, telephone number, customer ID), connection data (IP address); payment data (e.g. payment information).

When the payment information is collected, no payment details such as credit card, bank or access data are stored on our site. Payment processing is carried out by the selected payment service providers in accordance with their data protection regulations (see also 2.1).

We process the data in the context of an order in order to record and process your order with the help of the data provided, to adapt the product selection to your preferences and preferences and to be able to make appropriate recommendations.

Legal basis: Art. 6 para. 1 lit. b) GDPR.

The data will not be passed on to unauthorized third parties. We pass on details of your delivery address to logistics companies and shipping partners commissioned by us (see Logistics and shipping). We store the data collected for processing the contract for the duration of the contractual relationship, unless you request us to delete it beforehand, but at least until the statutory warranty claims expire. After expiry of these periods, we retain the information required under commercial and tax law for the contractual relationship for the periods specified by law.

2.1 Payment processing

We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment details (e.g. name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The payment service providers are used on the basis of Art. 6 para. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient and secure payment process (Art. 6 para. 1 lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consent can be revoked at any time for the future.

We use the following payment services / payment service providers on this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

2.2 Shipment of goods

As part of the contract processing, we provide your address/e-mail address exclusively for the purpose of shipping and parcel notification to:

DHL (DHL Paket GmbH Sträßchensweg 10, 53113 Bonn),
DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg),
Hermes (Hermes Germany GmbH, Essener Straße 89, 22419 Hamburg) or
GLS (General Logistics Systems Germany GmbH & Co. OHG GLS, Germany-Straße 1 - 7, 36286 Neuenstein)

2.3 Sanctions list check

Due to European Union legislation, cadocare is obliged to prevent deliveries of goods to persons on so-called sanctions lists (terrorist groups, organizations and persons). For this purpose, the names and billing addresses are compared with the sanctions lists. No data processing beyond the query takes place.

Legal basis: Art. 6 para. 1 lit. c) GDPR